Privacy Policy
Privacy policy explaining how Blu Lavelle collects, uses, and protects customer information.
Privacy Policy
How Blu Lavelle collects, uses, and protects your information
Last updated: March 20, 2026
This Privacy Policy explains how Blu Lavelle (the “Site”, “we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from the Site, create an account, contact support, or use any related services.
1. Information we collect
- Account info: name, email, phone number, password (stored in hashed form).
- Order info: shipping address, billing address, items purchased, and order history.
- Payment info: handled by payment providers; we don’t store full card numbers.
- Device data: IP address, browser type, and basic analytics about how you use the Site.
- Support messages: emails and messages you send to our support team.
2. How we use your information
- To process orders, deliver products, and provide customer support.
- To communicate with you about your order, account, or service updates.
- To prevent fraud, abuse, and protect the security of our users and the Site.
- To improve the Site experience, products, and services.
3. Cookies & analytics
We use cookies and similar technologies to keep the Site working, remember preferences, and understand usage patterns (e.g., analytics).
You can control cookies through your browser settings. Blocking some cookies may affect Site functionality.
4. Sharing your information
We may share information with trusted service providers (e.g., payment processors, shipping carriers, email/analytics providers) to operate the Site and fulfill orders.
We may also disclose information if required by law, to respond to legal requests, or to protect our rights and users.
5. Data retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information.
To request changes, contact us at [email protected].