Commission tiers

Unless your profile has a custom commission rate override, your rate follows your program tier. Current default rates (admin may update these in program settings):

• Basic: 7% — default tier for new affiliates
• Silver: 10%
• Gold: 12%
• Diamond: 15%

Tier upgrades are based on the number of attributed paid orders in a rolling 30-day window: Silver at 20+ orders, Gold at 50+, Diamond at 100+. Tiers are re-evaluated periodically (including via automated monthly recalculation).

Tier downgrades: if you have no attributed paid orders for 60 days, your tier may drop by one level (unless your tier is locked by admin).

When commission is created

• Commission is created when an attributed order is marked paid, in pending status until we process payout.
• Orders must be attributed to your ref link/cookie or an admin-assigned promo code linked to your account (see Attribution Policy).
• Self-purchases (orders on your own customer account) do not earn commission.
• Orders with an open/lost payment dispute, inactive affiliate account, or ineligible products are excluded.

New-customer acquisition (active). Commission generally applies only when the customer's first paid order on our store is attributed to an affiliate (any active affiliate). Additional paid orders from the same customer may qualify for commission only if they occur within 14 days of that first paid order. If the customer's first paid order was not through an affiliate (organic, ads, or direct), later orders—even via your link—do not earn commission. Guest checkouts without an email on the first order may not qualify.

Commission calculation

• Only products marked affiliate-eligible in our catalog count toward commission (gift cards and excluded items do not).
• Commission base is derived from the order subtotal minus discounts, allocated to eligible line items—shipping, tax, and tips are not included.
• Amount = eligible base × your commission rate at the time the commission is created (rate is stored on each commission record).
• Refunds and partial refunds reduce or void commission; amounts already paid out may be clawed back via balance adjustments.

Product samples

Sample requests are subject to admin approval, stock, per-product rules, and tier quotas over a rolling 30-day window (rejected requests do not count):

• Basic: up to 1 approved sample request(s) per rolling 30-day period
• Silver: up to 2 approved sample request(s) per rolling 30-day period
• Gold: up to 3 approved sample request(s) per rolling 30-day period
• Diamond: up to 4 approved sample request(s) per rolling 30-day period

Individual products may require a minimum tier or have their own sample limits. Sample fulfillment orders do not generate affiliate commission.

Payouts

• Your dashboard shows pending commission (earned, not yet paid) and paid history after we mark payouts.
• You must complete payout setup in Account setup. Supported methods: PayPal, Venmo, Bank transfer (US).
• Payouts are processed manually by our team on a periodic basis—we will contact you or process balances as operational schedules allow. There is no automatic instant payout in the portal.
• We may delay payouts while investigating suspected abuse, chargebacks, incomplete payout details, or policy violations.
• You are responsible for any taxes owed on amounts we pay you.

Promotional codes

Some promo codes may be linked to a specific affiliate. When a customer uses such a code at checkout, attribution may be credited as a coupon attribution (which can override the last-click cookie). Commission still requires all eligibility rules above. Affiliates cannot create their own promo codes in the portal—codes are assigned by BluLavelle.