Attribution & Cookie Policy
How referral links, ref codes, cookies, and promo codes attribute sales to affiliates.
Attribution & Cookie Policy
How we credit sales to your affiliate link or ref code.
Last updated: May 27, 2026
Referral links
Affiliate traffic is tracked with the ref query parameter on approved storefront URLs, for example: ?ref=your-code. Your unique code is shown in the creator dashboard after approval.
Last-click cookie
When a visitor clicks a valid referral link, we store a last-click attribution cookie (default name configured in our system). A later visit from another affiliate's link within the cookie lifetime can replace the stored code. The affiliate credited at checkout is determined by active cookie or qualifying promo code, subject to self-referral blocking.
Cookie duration
The default affiliate cookie lasts approximately 14 days from the last qualifying visit (browser settings and applicable law may affect storage). This window also applies to new-customer follow-up commission eligibility when that program rule is active.
Promo code vs cookie
If a customer applies an affiliate-linked promo code at checkout, that code may take priority over the cookie for order attribution (coupon attribution). Standard checkout flows support this; some alternative payment flows may attribute differently—contact us if you believe an order was mis-credited.
UTM parameters
UTM tags do not determine commission. We may capture utm_source, utm_medium, utm_campaign, and related fields for analytics and traffic reports in your dashboard. Commission always depends on ref/cookie or affiliate-linked promo codes, not UTM alone.
Cross-domain
If you share links on the creator portal subdomain and customers purchase on the main store, attribution may rely on a shared parent cookie domain configured for our shop. Attribution applies only when technical requirements are met.
Disputes
Contact us with order numbers and timestamps if you believe a sale was misattributed. We review server logs, cookies, and checkout data in good faith; our program determination is final for commission purposes.